Monday, May 17, 2010

Week Seven: Monday, 17th of May, 2010 (Customer service )

Today is the beginning customer service week. Joining the customer service department doesn’t involve any civil work but it involves the following:
• Metering:
Involves installing new meters and checking the meter readings of light voltage meters.
• Billing:
Involves checking the meter reading and issuing the bills.
• Services:
Involves the collection of the bills payment at the collection centers and also the application processes.
I have met En. Rizal who explained to me about the work practiced at the customer service department.

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